sign pro PDF plug-in for Acrobat Reader
Plug-in does not work - error occurred in signature capture
After installing and configuring the sign pro PDF plug-in for Acrobat I get an error "Capture failed - please check that your Wacom signature device is connected"
The most likely explanation for this is that you are using the STU-300 plug-in with a different STU.
The STU-300 plug-in appears in "Apps & features" as "sign pro plug-in for Adobe Acrobat - STU-300".
This plug-in only works with the STU-300 and not with any other type of STU, e.g. a 430 or 530.
Please install the Generic sign pro plug-in
Unable to add a signature using the sign pro PDF plug-in for Acrobat Reader
When trying to create a signature in Acrobat Reader using the Wacom sign pro PDF plug-in an error message appears saying that the signature could not be completed.
The error occurs in acropihandler.cpp, line 404: Error creating signing certificate: CertAddCertificateContextToStore failed
This error with the Acrobat plug-in is known to occur if "Enable Protected Mode at startup" is not turned off in Acrobat Reader.
Please go to Edit \ Preferences \ Security (Enhanced) in Acrobat Reader and ensure that the above option is not checked.
Then restart Adobe Acrobat.